Returns & Exchanges
At Plank+Beam, we want you to love your home. If you are not completely satisfied with your purchase, you can return your furniture in its original packaging within 30 days of delivery.
Initiate Your Return
Log into our online returns portal with your order number and email address to select the items you wish to send back.
Repack with Care
Place your items back into their original manufacturer packaging to ensure they are protected during transit and qualify for a full refund.
Schedule a Pickup
Print your prepaid shipping label and schedule a carrier pickup or drop off your package at an authorized shipping location.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method, minus applicable shipping and restocking fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing